FAQS


1. What are bone conduction earphones?

Bone conduction earphones transmit sound through your cheekbones instead of your eardrums. This allows you to enjoy music and calls while keeping your ears open, so you can stay aware of your surroundings. Perfect for workouts, running, cycling, or commuting.

2. Are Quanta Grip earphones safe for daily use?

Yes! Our earphones are designed to deliver clear audio safely without blocking your ears. They are lightweight, comfortable, and suitable for long-term wear.

3. How do I connect my earphones to my device?

Our earphones use Bluetooth technology. Simply:

  1. Turn on your Quanta Grip earphones.

  2. Enable Bluetooth on your smartphone or device.

  3. Select “Quanta Grip” from the list of available devices.

  4. You’re ready to enjoy your music or calls!

4. How long does the battery last?

Quanta Grip wireless earphones provide up to 13 hours of continuous playback on a full charge, with standby time lasting up to 240 hours. Charging is quick and easy via USB-C.

5. Are these earphones waterproof?

Our earphones are sweat and splash resistant (IPX58), making them ideal for workouts, jogging, and outdoor activities. However, they are not fully waterproof, so avoid submerging them in water.

6. Can I use them while exercising?

Absolutely! The secure and lightweight design ensures your earphones stay in place during workouts, runs, cycling, or any active lifestyle activity.

7. Can I take calls with Quanta Grip earphones?

Yes, the built-in microphone and hands-free functionality allow you to answer calls directly without removing your earphones.

8. How do I care for my earphones?

  • Wipe them with a soft, dry cloth.

  • Avoid hot water.

  • Charge using the original USB-C cable.
    Proper care ensures long-lasting performance.

9. What if I have a problem with my earphones?

We offer dedicated customer support for all our products. If you encounter any issues, please contact us via our store’s support page, and we’ll assist you promptly.

10. Do you ship internationally?

Yes! Quanta Grip ships to most countries. Shipping costs and delivery times vary depending on your location.